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The purpose of International Receptionists’ Day is to:


  • Foster a recognition of the importance of a receptionist's role. They are usually the first person a customer or client meets when they visit a company or hospitality business.


  • Promote pride and professionalism amongst receptionists for the important role they play within an organisation.


  • Give employers an opportunity to shine a light on their receptionists and celebrate their achievements across their businesses.

National Receptionists' Day was first launched in 1991 in the US to celebrate the role of professional receptionists and in 2012, Rapport, the UK's leading provider of Reception Services launched it in the UK, and as other countries signed up to support this initiative, International Receptionists' Day was formed.

As the founder of National Receptionists’ Day in the United States, I am delighted that this fantastic initiative is being celebrated and recognised in the UK though our partnership with Rapport.


Jennifer Alexander

National Receptionists Association


Today IRD is celebrated in many countries around the world including the US, Canada, the UK and Ireland, Hong Kong, Australia as well as other  other European countries.

IRD has been enthusiastically supported and promoted by the AICR, the association of front of house managers of the world's leading hotels.

International Receptionists’ Day is such an important date in our calendar of events – a day when we make an extra special effort to recognise and appreciate the amazing service that our teams deliver with passion and pride, despite the long hours and sometimes challenging shift patterns. Day in, day out, our receptionists create a genuine sense of ‘home away from home’ for each and every guest, and that’s something that deserves true recognition. We celebrate the achievements of our outstanding hotel receptionists annually as part of the AICR UK Receptionist of the Year competition.

Nicola Miller

President - AICR UK

Rooms Division Manager - Heckfield Place 


Our receptionists are our guests’ first point of contact with our clients’ organisations and we appreciate how hard they work to ensure that they make a brilliant first impression. Supporting International Receptionists’ Day is an opportunity for us to celebrate the great work they do and to raise their profile within our operations. We hope that every single receptionist who takes part will feel proud about the important job they do.


Greg Mace

Founder and Managing Director of Rapport


Rapport, a multi-award winning provider of Reception Services is proud to be lead sponsor of International Receptionists' Day and is committed to promoting the role of receptionists and other front of house professionals all around the world. Rapport operates in the UK, Ireland, the US, Denmark, Switzerland and Hong Kong.


Further details about Rapport can be found at www.rapportservice.com

Each year, to complement International Receptionists’ Day, the AICR organise a competition for the Hotel Receptionist of the Year, and a separate competition is organised to select the Corporate Receptionist of the Year.

Visit www.CROTY.co.uk and aicrinternational.org/uk for more details.


12th May


To download countdown posters leading up to the day, click on the icon below

To download the International Receptionists' Day 

poster, click on the icon below

Visit our Facbook and Twitter page for updates

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