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The purpose of International Receptionists’ Day is to:


  • Foster a recognition of the importance of a receptionist's role. They are usually the first person a customer or client meets when they visit a company or hospitality business.


  • Promote pride and professionalism amongst receptionists for the important role they play within an organisation.


  • Give employers an opportunity to shine a light on their receptionists and celebrate their achievements across their businesses.

National Receptionists' Day was first launched in 1991 in the US to celebrate the role of professional receptionists and in 2012, Rapport, the UK's leading provider of Reception Services launched it in the UK, and as other countries signed up to support this initiative, International Receptionists' Day was formed.

As the founder of National Receptionists’ Day in the United States, I am delighted that this fantastic initiative is being celebrated and recognised in the UK though our partnership with Rapport.


Jennifer Alexander

National Receptionists Association


Today IRD is celebrated in many countries around the world including the US, Canada, the UK and Ireland, Hong Kong, Australia as well as other European countries.

IRD has been enthusiastically supported and promoted by the AICR, the association of front of house managers of the world's leading hotels.

AICR UK represents some of the UKs leading hotels and is always pleased to support International Receptionists’ Day, an important date in our calendar of events. The past year has been challenging for us all, with many of our receptionists being furloughed for long periods of time. Whilst many of them may have been away from doing what they do best – providing a warm welcome and a genuine sense of ‘home away from home’ for each and every guest – they are still so appreciated. This year we will make an extra special effort to show our appreciation for the amazing service that our teams deliver with passion and pride, which we know our guests are looking forward to as we re-open our doors.  We are calling on all our AICR UK members to celebrate with us and recognise our wonderful receptionists on this special day.

Nicola Miller

President of AICR UK 


10th May

To download the International Receptionists' Day 

poster, click on the icon below

Visit our Facbook and Twitter page for updates

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Each year, to complement International Receptionists’ Day, the AICR organise a competition for the Hotel Receptionist of the Year, and a separate competition is organised to select the Corporate Receptionist of the Year.

Visit and for more details.

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